CONTACT US

FAQ

For any query please fill and submit the form
  • Black Facebook Icon
  • Black Twitter Icon
  • Black LinkedIn Icon
Our Business Address
(Monday-Friday)
 

3N Enterprise

903, 9th Floor, Indigo Tower

SG Impressions-58, RajNagar Ext

Ghaziabad-201017, UP,India

care@3ne.in

3N Enterprise

C-32, 1st Floor, TeamUp Building

Above Allahabad Bank, Near

Metro Station, Kaushambi,

Ghaziabad-201010, UP,India

care@3ne.in

Call Us
(11:00 am - 6:00 pm)
 

Call: +91-70117-82538

       : +91-9592690123

       : +91-9592690123

FAQ

3N Enterprise E-Store is a place for shopping affordable products like home utility, games, entertainment, garments and lot more. Best Prices , products directly from manufacturers and corporate. So you get best at your door step.

 
01

How do I place an order?



Step 1: Open our website www.shop.3ne.in.

Step 2: Select product category "Home Utility" , " Garments", Games or select from exciting offers on our Home Page. 

Step 3: Explore and Select the product you wish to purchase.

Step 4: Select the required units with specification if any.

Step 5: Enter your Delivery and Billing Details.

Step 6: Submit your Order

Step 7: Make the Manual Payment

Step 8: Receive your shipment and payment details on mobile and email.

02

Payment and Shipping



The website manual payment is powered by PayUmoney                 .To create a safe and secure ecosystem that enables anybody to make or receive payments, bringing convenience and trust through continuous innovation leveraging technology. PayU India is the flagship company of Naspers group which is a $25 Billion internet and media conglomerate listed on London and Johannesburg stock exchanges respectively. PayU provides state-of-the-art payment gateway solutions to online businesses through its cutting-edge and award winning technology.

The website shipment is powered by ShipRocket. Shiprocket, a product of Big Foot Retail Solution Pvt. Ltd., is India’s best logistics software, which offers you automated shipping solution. Using this, you can ship anywhere in India and abroad using the best courier company

03

Secure ordering & payment options



Our website data is secured by SSL and is a trusted site. The website manual payment is powered by PayUmoney                     . To create a safe and secure ecosystem that enables anybody to make or receive payments, bringing convenience and trust through continuous innovation leveraging technology. PayU India is the flagship company of Naspers group which is a $25 Billion internet and media conglomerate listed on London and Johannesburg stock exchanges respectively. PayU provides state-of-the-art payment gateway solutions to online businesses through its cutting-edge and award winning technology.

04

Returns & refunds



For items/products:

  1. You can cancel your order anytime before it has been shipped, We will refund amount with following deductions (a) payment gateway charges - 5%  (b) tax deductions if submitted to govt. (c) Admin charges - 2% ) as cancellation charges.

  2. In case you feel that the product received is not as shown on the site or as per your expectations, You must bring it to the notice of our customer service within 24 hours of receiving the product.

  3. All products and components are checked and tested-ok by manufacturer of product/good as products/goods or components do not have any warranty or guarantee coverage.

  4. No refunds once order is shipped. Our site do not provide refund or return on customer expressions. Goods or product once sold are not covered under any refunds or return other than companies policy for return and refund. Refund only in case if 3N enterprise is not able to provide the product.

  5. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 7011782538 or email us at care@3ne.in mentioning your Order ID. We will ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

  6. All refunds will be processed within 7 days of receiving returned product. It will remain the customers responsibility to return the product in unused condition. There should not be any signs of wear and tear on either the product or the box to be eligible for a refund.



For services:

  1. Cancellation of Automatic Renewal of Account: Customer has to notify us to cancel automatic renewal at least 1 business days prior to the account expiration date.

  2. If customer wants to cancel the service before one complete cycle, a partial refund will be given based on the number of days services used.

© 2016-2017 by 3N Enterprise™. All rights reserved.

  • Black Facebook Icon
  • Black Twitter Icon
  • Black LinkedIn Icon

TM

3N Enterprise